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LAMARQUE Help Center logo

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International Shipping & Returns Policy

Duties, taxes and tariffs are subject to payment by the customer upon delivery. Shipping to European countries in covered shipping zones is a flat fee of $30 for all orders.International orders (outside of North America) are not eligible for free shi

How will I know if my order is confirmed?

You will receive an order confirmation via email. If you did not receive it, please check your spam folder.

Can I make changes or cancel my online order?

Once an order begins processing, no changes can be made. Most orders are shipped within 48 hours on business days. Kindly wait until the order arrives and follow our return policy procedure.

How can I track the status of my order?

Please refer to your shipment confirmation email for your tracking number and the status of your order.

What forms of payment are accepted for online purchases, and when am I billed?

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Discovery, Google Pay, Shop Pay & LAMARQUE E- Gift Card.  We also offer AfterPay & Sezzle, which are instalment payment plan options. We do an authorization when the order is placed to