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Lamarque Collection Help Center

For orders over $250, shipping is FREE within Continental USA and Canada (with the exception of AK, NT, YT, and NU, where additional shipping surcharges may be charged). For orders under $250, shipping is a flat fee of $15 within Continental USA and Canada. If the delivery cannot be completed and is returned to the sender, a $15 restocking fee will be deducted from the total refund. Shipping to European countries in covered shipping zones is a flat fee of $30 for all orders.

What is your shipping policy?

All items discounted 60% or more are considered finale sale. We offer free returns for the Continental USA and Canada, with the exception of AK, NT, YT and NU. You have 14 days to decide whether or not to keep your purchase. If you would like to return or exchange an item, please email customercare@lamarquecollection.com and we will issue you a return authorization form along with a return shipping label and detailed instructions. Items to be returned or exchanged must be clean, unworn, unwashed, unaltered, and undamaged with the original tags attached. Shipping charges are non-refundable. A $15 restocking fee per order (not per item) will be deducted from your total refund.

Returns & Exchanges 

New customers are eligible for a one time 10% discount through signing up to our newsletter.

Where can I get a discount?

Duties, taxes and tariffs are subject to payment by the customer upon delivery. 
Shipping to European countries in covered shipping zones is a flat fee of $30 for all orders.
International orders (outside of North America) are not eligible for free shipping & returns. All shipping & duties costs are to be paid by the customer. To obtain an estimate of the total cost, please email customercare@lamarquecollection.com. 
Duties are not eligible for refund. 
A $15 restocking fee per order (not per item) will be deducted from your total refund.

International Shipping & Returns Policy

Please email customercare@lamarquecollection.com for further assistance.

The product I want is out of stock?

All items discounted 60% or more are considered final sale. We offer free returns for the Continental USA and Canada, with the exception of AK, NT, YT and NU.You have 14 days to decide whether or not to keep your purchase. If you would like to return

Returns & Exchanges

We offer our customers a price adjustment if the requirements below are met:. If all the above criteria have been met, please email us at customercare@lamarquecollection.com with your order number and a screenshot of the item and we will refund the d

Promotions Policy

Please refer to your shipment confirmation email for your tracking number and the status of your order.

How can I track the status of my order?

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Discovery, Google Pay, Shop Pay & LAMARQUE E- Gift Card.  We also offer AfterPay & Sezzle, which are instalment payment plan options. We do an authorization when the order is placed to

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